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ORDERING ONLINE

  • Ordering from oversea out of Singapore?
    We are currently accepting orders within Singapore only. There is no plans at the moment that we are accepting order from oversea.

 

  • Do I need to sign up as a member to make a purchase?
    No, just fill in a contact number and address and make your payment.

 

  • Will my credit/debit card details be safe?
    We do not store your credit/debit card details at all, All transaction for credit/debit card will be redirect to our payment company's page.

 

 


 

PAYMENT METHOD

  • What payment method is available?
    We have 3 payment method, we highly recommend BANK TRANSFER to either one of our Maybank Account using FAST.
    PayNow via 97227139 or
    Credit/Debit Card (Master/VISA) via our payment company

 

  • How do I obtain details on which bank account to transfer?
    Click here

 

  • I have did the bank transfer/Paynow but no followup?
    Contact us once you have did the transfer.We will verify on our end and change your order status.

 


 

DELIVERY SERVICE

  • SingPost Normal Mail VS Registered Mail
    Most user will opt for Normal Postage that is lower on cost, But do take note that normal postage do not offer tracking service, hence its risky if the mail goes missing in action, we are not liable for any lost of mail nor offer any form of compensation from us.
    While Registered Postage can be track for its status, once your order have been sent out, you can obtain the tracking number on your account.

 

  • SingPost Postage Speed
    Registered Postage and Normal Postage are at the same speed during non peak period.Mailing will be slowed down during festive season but registered mails will have priority.Normally it would take about 3 days to receive your order after the order have been dispatch out to PostOffice, we have customer informing us that they only receive their order about 10 days later during festive season.

  • Home Delivery Courier Service
    Products with Free Home Delivery will be dispatch by 3rd Party Local Courier, Orders that are placed on morning can opt for delivery by 5pm to 8pm evening or next day delivery from 12pm to 5pm. Delivery tracking number will be given on your account in order to track the item status.

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STARHUB Top Up

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